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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Brian Behrhorst

March 14, 2026

5  out of  5
rating by Brian Behrhorst
"Dan and his team have always been responsive and provided great service. We could not be happier!"
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Michael Cronin

March 10, 2026

5  out of  5
rating by Michael Cronin
"Update: I have now been a consistent client of Dan Friel's agency for over 25 years. He takes care of me like family. Now that my kids are driving it has been great to connect with a friendly voice in times of distress. Dan always puts us at ease and takes care of every detail with kind follow-up notes and thoughtful interactions. THANK YOU!!!! I have been a client of Dan Friel and his team at State Farm for almost 20 years. I live in Montgomery County Maryland and have found this agent and his team to be extremely responsive and proactive in helping me protect my family and assets. I currently have my life insurance, homeowners, auto, miscellaneous property coverage, banking, and financial services with Dan Friel's State Farm agency. My claims have been handled extremely fast and I feel I am one of their most important clients whenever I need something taken care of. I highly recommend the Dan Friel State Farm agency to everyone!!!"
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Laurie Keegan

March 7, 2026

5  out of  5
rating by Laurie Keegan
"I don't write reviews often, but Dan Friel has earned every word of this one. I've been his client for over 25 years, and that kind of loyalty doesn't happen by accident — it happens because someone consistently goes above and beyond. Dan has been with me through all of life's milestones: new cars, new homes, changes big and small. Through every chapter, he's been exactly what a good insurance agent should be — knowledgeable, responsive, and genuinely invested in making sure I have the right coverage. He doesn't just sell policies; he takes the time to understand your life and make sure you're actually protected. His office in the heart of Annapolis has always felt welcoming and professional. The team is friendly, efficient, and truly cares about their clients. In an era where customer service seems to be a lost art, Dan's office is a refreshing exception. I've recommended Dan to friends and family without hesitation, and I'll keep doing so. If you're looking for an insurance agent you can trust for the long haul — someone who will still be in your corner decades from now — look no further than Dan Friel at State Farm. You won't regret it."
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Rose Reid

March 6, 2026

5  out of  5
rating by Rose Reid
"I have been a client of Dan Friel's State Farm Agency for more than thirty years. Dan and his staff helped clearly explain the importance of health , life and auto insurance through different stages of our lives. They have been able to guide myself and my family to health, car and life insurance that is right for our needs. Over the years, we have had crises of health and multiple car insurance claims. Each time Dan and his staff have taken the time to understand our struggles and needs and they have been able to navigate us through the insurance claims process in a smooth and stress free way. Their professionalism and care made handling difficult situations much easier to handle. I truly appreciate their dedication to service and highly recommend them to anyone looking for reliable insurance support."
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Bobby Adams

March 6, 2026

5  out of  5
rating by Bobby Adams
"The Dan Friel State Farm team is outstanding! We have been a client of his for 30 plus years. They are extremely courteous and make you feel like family. But, more importantly they get the job done! They return phone calls promptly, answer questions knowledgeably and take care customers the old fashion way. They appreciate you!!"
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Nicholas Nicolini

March 6, 2026

5  out of  5
rating by Nicholas Nicolini
"Great customer service, They went above and beyond helping me out with a car accident. Made the whole process seamless and guided me through the process."
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Missy Bergman

March 6, 2026

5  out of  5
rating by Missy Bergman
"We have been with Dan Friel, State Farm for 30+ years. For the few times I needed assistance and/or had a question about something, their response was immediate. I have great peace of mind knowing that when there is an issue they respond right away and could not be more helpful. I had a life insurance policy with them that I’d honestly forgotten about and when one of my adult sons had a terrible accident and passed, Mr. Friel was so kind, patient and helpful at the worst time in life. I could buy a less expensive policy but would never change. I have great trust with Dan Friel, State Farm."
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Rose Conway

March 6, 2026

5  out of  5
rating by Rose Conway
"I have been an on-and-off client of this State Farm branch for years. When I moved out of state, Dan and his team assisted with referring me to insurance agents in my new states and cities, ensuring that there was a seamless transfer of coverage. Being back in Maryland, it's a relief to know that my family and our policies are in good hands."
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Daphne Foreman

December 26, 2025

1  out of  5
rating by Daphne Foreman
"Been a loyal State Farm client for 50 years and I finally needed their help with my home. My first call was answered by saying “ Oh you have a $1000 deduction and your premiums will go up after so you should try to avoid filing a claim. Not once did our agent Dan Friel offer a visit to find out what was happening with our moisture issue in our roof. We had to reach out to him finally. To no avail— they denied our claim. Thanks for nothing State Farm Annapolis!"
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Lenora Jones

August 29, 2025

4  out of  5
rating by Lenora Jones
"I've been with this State Farm agency for years love the services, on my way back for new insurance on another vehicle. Dan gives the same quality of service as Mr Rogers, that's what has made me stay with them all these years."
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Lindsay Treworgy

April 13, 2024

5  out of  5
rating by Lindsay Treworgy
"This shop has been wonderful. Highly recommended. Everyone is always really friendly and helpful."
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Pamela Kremer

November 6, 2023

5  out of  5
rating by Pamela Kremer
"Excellent office staff. So friendly and helpful!"
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Dawn Tang

July 26, 2023

5  out of  5
rating by Dawn Tang
"I have been a customer of this office & there team for 30 plus years, I have always loved the customer service they give and always so helpful in every way to my entire family. Thank you"
We responded:
"Dawn, thank you for your kind words and for trusting us to help you and your family with all your auto and home insurance needs over the last 30+ years! We appreciate you!!"
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Nicole Stimpson

July 26, 2023

5  out of  5
rating by Nicole Stimpson
"I have been a customer of Dan Friel's for the last 20+ years. My contact at his office, Sheila, is always incredibly helpful with her quick and easy to understand responses. Dan and his staff truly live up to State Farm's slogan of being there."
We responded:
"Thank you Nicole! I'm happy to hear Sheila has been such a great resource for you. Sheila is one of our best agents! We are glad you've been a customer for 20+ Years at Dan Friel State Farm! We appreciate you and your business! "
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M P

July 25, 2023

5  out of  5
rating by M P
"The agent Vanessa, from the Annapolis location, was extremely understanding, empathetic, calming, comforting, and most informed about the policies and process. I had called her multiple times and each time she handled it with extreme professionalism and kindness. Even though the day wasn’t the best due to the reason I had to make a claim, Vanessa helped to make the day bright again. Thank you, Vanessa!!!"
We responded:
"Thank you! I'm glad Vanessa was able to make your auto claim a bit brighter. Like a good neighbor we want to be here for all of your insurance needs during the good times and bad."
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Snezana Cockburn

June 28, 2023

5  out of  5
rating by Snezana Cockburn
"This team is there, helpful and responsive whenever needed! Great customer service, nice group of people."
We responded:
"Thank you, we appreciate the opportunity to serve you and your family in all your insurance needs. "
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patti moriarty

March 7, 2023

5  out of  5
rating by patti moriarty
"Dan has been my agent for years for both car insurance and home insurance, and I always appreciate the great service I get from him and his staff. Whenever I walk into the office, the staff is always friendly, smiling and very helpful. I would recommend him to anyone who needs insurance and service."
We responded:
"Thank you Patti! It's been a pleasure to assist you with your auto and home insurance needs throughout the years. We appreciate your kind words. "
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Zach Dickens

June 22, 2019

5  out of  5
rating by Zach Dickens
"Unparalleled service! The staff is always extremely helpful and welcoming and the insurance has gotten my family and I through some tough moments."
We responded:
"It's been an honor to serve you and your family in your time of need. Thank you!"
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Roslynne Ross

March 1, 2019

5  out of  5
rating by Roslynne Ross
"DAN AND HIS STAFF ARE GREAT. THEY ARE VERY PROFESSIONAL AND CLEARLY CARE ABOUT ME."
We responded:
"We pride ourselves in making sure every customer is taken care of. We appreciate you Roslynne!"
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Kimberly Lee

June 8, 2018

5  out of  5
rating by Kimberly Lee
"Rebekah was nothing but helpful for me. I appreciated her taking the time to make sure everything was straightened out in a timely manner!"
We responded:
"Rebekah is the best! We appreciate your kind words and are glad you were pleased with our services and staff. "
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Jeff Wilson

August 15, 2017

5  out of  5
rating by Jeff Wilson
"Have been with Dan Fiel/State Farm for quite a few years now, from vehicle claims to a break-in Dan and his staff have been fantastic!"
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Bill C

September 12, 2014

5  out of  5
rating by Bill C
"I had just recently moved to Annapolis, and needed to change my car insurance. Dan Friel with State Farm Insurance was there for me all the way. He got me just what I needed without 'taking me to the cleaners' as some other companies have tried in the past. My best interest was ALWAYS his #1 concern, which was surprising with my past encounters with agents. I highly recommend him, and will be sure to send anyone who asks his way! Thanks again Dan!"
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QanielDuinn09

January 3, 2014

5  out of  5
rating by QanielDuinn09
"Everyone working at this office is very professional and nice! I've never had an easier time working with insurance. I highly recommend this agency for anything you need."
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Andrea Padilla

January 3, 2014

5  out of  5
rating by Andrea Padilla
"The best insurance company I have ever had! Every time I go in the people are very welcoming and nice! If you are around the area of Annapolis Maryland this is the place to go!"
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Susan Haneke

January 2, 2014

5  out of  5
rating by Susan Haneke
"I have been a client of Dan Friel insurance for many years now. The staff there is always very helpful and goes above and beyond for me when I need any help regarding my insurance needs."